Frequently Asked Questions
What is Parchment?
Parchment turns your Planning Center People list into a printable church directory. Connect your account, choose what to include, and download a print-ready PDF — no design work, no spreadsheet juggling.
How does the Planning Center sync work?
One-click OAuth. Parchment pulls in members, photos, birthdays, addresses, and phone numbers from your existing PCO People records, so your directory stays in step with the system your church already keeps up to date.
What do I actually get when I'm done?
A polished, print-ready PDF. Send it to a print shop, print at home, or share it digitally. It includes member names, photos, contact info, and any other fields you choose to show.
Do I have to be tech-savvy to use it?
No. If you can use Planning Center, you can use Parchment. The whole flow is a guided wizard — pick a layout, pick your fields, generate your PDF.
What if our member info changes?
Re-sync from PCO any time and generate a fresh directory. Because PCO is the source of truth, you never re-type or maintain a separate list.
What do the paid plans cost?
Plans start at $8/month, with annual pricing that saves 10%. Higher tiers add more directories per year and more customization. See pricing for the full breakdown.
Can we customize the look?
Yes. Every plan lets you group households, pick your page size, and save directory templates. Pro unlocks all photo shapes, all 11 fields, every column layout and font size, custom name formats, and manual reordering for family groupings. Premium adds Additional Pages, card backgrounds and borders, card and line spacing, member text colors, and the New Member indicator.
Is our member data secure?
Parchment uses your PCO data only to generate your directory. We don't share or sell it, and you can delete your account and your data at any time.
Can I cancel any time?
Yes — cancel from your account page and your plan stays active through the end of your current billing period. No contracts, no cancellation fees.